The following booking conditions apply to all trips operated by Acme Adventure Treks (P) Ltd.
I ) Health:
Good health and physical fitness is required on all trips. We recommend a physical examination for all trekkers on extended treks.
ii ) Insurance:
It is a condition while booking a trek with Acme Adventure Treks (P) Ltd. that travelers/trekkers must be protected by insurance that covers cancellation, accidents, health, emergency evacuation, and lost of items, theft of or damage to baggage and personal effects. All costs for emergency evacuation must be paid in cash in Nepal unless an insurance company has agreed to pay the costs on your behalf. It is important that any insurance policy issued to cover emergency evacuation for a trek does not exclude alpinism or mountaineering. Rescue insurance is not available in Nepal.
iii ) Payment :
We require normally US$ 35% deposit per person for the reservation the trip but some type of packages require more than normal deposit. Though we do not require it, we would appreciate payment in full before you arrive in Nepal.
iv ) Cancellation :
In the event you cancel the trip the following charges will be made:
More than 30 days in advance*: US$ 50% per person.
Less than 30 days in advance*: US$ 80% per person
On or after the starting date*: no refund will be made.
Refunds
There will be no refunds if a passenger leaves a trip for any reason whatsoever, either voluntarily or involuntarily, after it has begun. We will make no refunds for any meals, accommodation or services not used.
Delays and Itinerary Changes.
The passenger specifically agrees that Acme Adventure Treks (P) Ltd.shall not be held responsible for any delays or changes in itineraries caused by an act, omission or other circumstances on the part of domestic airlines or helicopter companies in Nepal; the trekkers/travelers understand that such situations may occur, and that we will not be able to inform them of each possible problem.
v) Responsibility:
We reserve the right to refuse to continue to carry any passenger(s) causing inconvenience or annoyance to other travelers/trekkers, or creating difficulties that would hamper the smooth running of a trip. We shall not be liable for any loss or damage to baggage or personal possessions, or any consequential losses resulting there from. If a traveler/trekker is injured or becomes ill, all evacuation and hospital expenses, doctors' fees and repatriation costs are the traveler/trekker's responsibility, and Acme Adventure Treks (P) Ltd. shall not be liable for any refund of the tour fare.
It is the traveler/trekker's responsibility to have valid passports and all visas and equipment that may be required on the selected tour. We do not accept responsibility for failure to obtain these visas for any reason, and do not accept responsibility for any passports or documents left with us for this purpose.
vi) Price Changes:
The prices quoted by Acme Adventure Treks (P) Ltd. are based on airfares, exchange rates and costs in effect on the date shown. We reserve the right to alter our prices if these rates change substantially. We may also apply surcharges in the event of significant changes in airfare, government regulations and taxes. We cannot make refunds to traveler/trekker who is adversely affected by changes in exchange rates.
vii ) Assumption of Risk :
The traveler/trekker understands that during the course of the trip, certain risks and dangers may occur, including, but not limited to, the hazards of traveling in mountainous terrain, accident or illness in remote places without medical facilities, and the forces of nature. The traveler/trekker agrees to assume all risks associated with the journey, and agrees that no liability will be attached to the company or its outfitters, employees or agents, or to any member of the tour group in respect to death, personal injury, illness or delay of traveler/trekker, or for any loss or damage to the property of the traveler/trekker during the course of the trip, howsoever caused.